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Trusted Member
Jiryn
Posts: 89
Registered: ‎11-05-2015

Did Something Recently Change with Rewards and Free Shipping?

‎06-15-2022 12:47 AM

Did Something Recently Change with Rewards and Free Shipping?

 

I used to order anything on the site and get free shipping, now it's random.

Order a $20 card, free shipping!
Order a $35 Switch game, Paid Shipipng
Order a $39 Switch Game, Free shipping!

Order a $25 controller, Paid shipping!

 

So what's going on, for the longest time I've had just anything I order free shipping.

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hockeycanuckjc
Posts: 11,663
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Registered: ‎11-10-2008

Re: Did Something Recently Change with Rewards and Free Shipping?

‎06-15-2022 09:24 AM

I don't have any special tier of membership just the regular My Best Buy rewards tier. But I noticed that some days certain products have free shipping and days later they go back to paid shipping. If you get the emails, you will notice the free shipping is most likely to happen during special flash sales they run and so forth. 

 

So I'm just as clueless right now Smiley Happy 

Former Best Buy Super User Community Veteran since 2008. Please note due to the forum closings, I will no longer be answering posts on these forums. Please visit https://www.bestbuy.com/support for support or dial 1-888-BEST-BUY for further assistance.
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Trusted Member
Jiryn
Posts: 89
Registered: ‎11-05-2015

Re: Did Something Recently Change with Rewards and Free Shipping?

‎06-15-2022 05:54 PM

Exactly!
It used to be after you got a certain tier it was all free shipping.. or so I thought.
I'm just confused too.
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