11-16-2021 10:38 PM
Hi. I ordered a mini-fridge (4.9 cu ft, Insignia, model # NS-CF49BMSS2) and while the box appears to have minor damage, the fridge itself had 3 dents and a broken drip tray. This appears to be a common issue, so I'm afraid to reorder and receive something in worse condition. Can I get a partial refund instead?
11-21-2021 12:39 PM
Thanks for reaching out about your mini-fridge that you ordered. I can understand receiving it in this condition wouldn't be expected and I appreciate the concern that a replacement may arrive the same way. I'd be happy to see what options that I may have to assist with this.
Can you please send me a private message with your full name, phone number, email address, and the order number? To send me the message, you can use the button in my signature below.