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Posts: 1
Registered: ‎09-01-2021

Dented Mini Fridge

Hi, I recently ordered a mini fridge for my first grade classroom. I bought it to keep snacks in for my class. My room is on the second floor of our building so I was pretty upset when I finally got it upstairs and unpackaged it to find that it had a bunch of dents in it from shipping. I live in an area 2 hours away from the nearest Best Buy and I ordered the fridge online. I really don’t want to try and package this back up to return it as it still works but I still feel a little sad that it came damaged because it wasn’t cheap and I bought it will my own money. Is there any way to just get a partial refund without returning the whole thing?
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Registered: ‎10-10-2012

Re: Dented Mini Fridge

Good morning, Kennabrea7,


Thank you for taking the time to register for the forum and connect with us.


Being the father of a toddler and uncle to several nephews and nieces, you can never have too many snacks.  I only wish my first grade teacher would've had a mini fridge, and in-fact, I wish I had a mini fridge next to my desk right now.  The return/exchange period for most items purchased at Best Buy is 15 days, so that is an option; however, I can understand how it might not be the most convenient if you don't live near a Best Buy.  You also have the option to ship the mini fridge back to us, and I can help you obtain a return shipping label.  Please send me a private message with your name, phone number, email address and order number, and we can further discuss each available option.  A private message can be sent by clicking on the blue button in my signature.


Return & Exchange Promise


Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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