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Posts: 1
Registered: ‎12-20-2017

Delivery to the Wrong Address

I placed an order with Best Buy but an old address was stored and the package was delivered today to that address.   How can I go about contacting the person at the address or UPS as this is not something that they should have.   Can I somehow get it returned or know if it was returned

Posts: 1,501
Topics: 4
Kudos: 139
Solutions: 84
Registered: ‎10-19-2017

Re: Delivery to the Wrong Address

Hi jstof22,


Welcome to the forums and thanks for your post! Having recently made a move myself, I know the struggle of changing saved addresses. Let’s see what options we have in this situation.


In order for me to see what we can do, I will need to request a little bit of additional information. Could you please send me a private message, using the link next to my signature below, that includes your full name, email, and order number? Provided this information, I’ll be able to look into the current status of the order.



Luke|Social Media Specialist | Best Buy® Corporate
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