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Posts: 1
Registered: ‎03-14-2019

Delivery not received.

What can I do about my Ring doorbell saying it was delivered to a “customer man” but I don’t have a man living at my residence?
Posts: 1,501
Topics: 4
Kudos: 50
Solutions: 84
Registered: ‎10-19-2017

Re: Delivery not received.

Hey, Angiegreen47,


Welcome to the forums and thanks for the post! Having experienced one myself, I know delivery issues are no fun.  


I'll be happy to look into this and see what options we have. To do so, I'll need a bit of additional information. Would you be able to send a private message that includes the following?




-Phone number

-Order number

-Shipping address







Luke|Social Media Specialist | Best Buy® Corporate
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