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Posts: 1
Registered: ‎09-08-2022

Delivery not attempted and refund

I have ordered a laptop during the labor day weekend offer. The tracker states delivery was not attempted and was returned to sender. I don't know why they made no attempt at a delivery, my address was correct and I don't know what went wrong. I still want to receive the laptop, specially as I bought it during a sale. Please, can anyone just help me get a laptop moving in my direction? 

Posts: 278
Topics: 1
Kudos: 36
Solutions: 18
Registered: ‎11-29-2016

Re: Delivery not attempted and refund

Hello, carlosisaias,


Welcome to our Community Forums and we appreciate choosing us for your latest technology needs.


Having your laptop sent back to the sender is never ideal and can understand wanting this addressed. I’d be happy to take a closer look with you. 


Please send over a Private Message with your:


*Full name

*Phone number

*Email address

*Order number


Click the blue button next to my signature to send the message. I look forward to getting to work here for you.



Andy|Social Media Specialist | Best Buy® Corporate
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