03-26-2020 08:00 AM
03-26-2020 10:35 AM
I am having the same issue. I ordered a new iPad Pro yesterday over the phone (so they would price match Amazon), and was given the option to either pick up in store on 3/31, or at home delivery 3/28. I mentioned that on the BestBuy.com website, it said next day shipping, and after double checking, they said that yes, it would be delivered 3/26 (today). I had a feeling, when it still had not shipped at 11 pm last night, that there would be a delay, and wasn't surprised when I received the email that shipping was delayed. Opening the email, I was expecting a date of 3/28 or 3/31, not an email with NO expected date and just a disclaimer that if it doesn't ship before 4/25, they will cancel my order. What is even more frustrating is that on BestBuy.com it still says that the same model can be ordered today for delivery at home tomorrow or in store pickup 4/1.
I suspect that third party retailers have not received shipments from Apple. Target initially had expected delivery 3/25 for preorderd of the iPad, then listed 3/31. Amazon's preorders give an estimated delivery of 4/25-5/15.
The frustrating part is that there is no clear answer from Best Buy and no option to cancel my order. Apple is listing delivery of 4/7 for orders placed today. I don't mind waiting, but I don't like the uncertainty.
03-26-2020 11:31 AM
I just got an update that my order has shipped! Unfortunately, it says "arriving by April 25". Not sure exactly what that means. Can't imagine shipping taking 4 weeks from anywhere in the US, even with all of the COVID delays, or considering that Apple uses UPS and FedEx and their shipments aren't taking that long.
03-26-2020 11:50 AM
03-26-2020 11:53 AM
03-26-2020 12:15 PM
03-26-2020 01:55 PM
Bestbuy.com still says "Arriving by 4/25", but if I look up the tracking number on UPS it says delivery is 3/30. It also says that UPS hasn't picked up the package and that it's shipping from NYC, so there's that added uncertainty of how true that date is.
03-26-2020 02:13 PM
03-27-2020 11:15 AM
04-12-2020 01:42 PM
Did you ever receive it? I ordered mine on 4/4 then today, on Easter, I received notification that it's delayed but they won't let me cancel it so I can order directly from Apple. So frustrating.