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Posts: 1
Registered: ‎12-21-2017

Delivery date delayed

I ordered a desktop from best buy and it said it would be delivered by Thursday December 21st and I just got an email this morning saying it has been delayed until Jan 5th. Is there anything I can do since I cant cancel the order. I needed it before the 25th
Posts: 6,972
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Registered: ‎11-30-2015

Re: Delivery date delayed

Greetings LuisAraujo,


Thank you for joining our forum community to seek some help with your desktop purchase. It’s discouraging to hear that it was delayed, and it didn’t arrive prior to Dec. 25. I’d also like to apologize for my delayed response due to the holiday season we’ve been busier than usual, and we’re doing our best to catch up.


I took a peek into your order using the details you shared upon joining our forum community, and it appears that there aren’t any options available at this time to further assist you with your order. If you don’t receive your purchase by Jan. 5 the expected get it by date options may be available at that time.



Mariah|Social Media Specialist | Best Buy® Corporate
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