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Posts: 1
Registered: ‎04-11-2020

Delivery Attempt (Missed Delivery)

Hello Guys,

I made a purchase April 9th and the delivery was scheduled for April 10th, however in the tracking (Deliv) page says that it was a Delivery attempt and Since they could not deliver the package they returned the product to the Best Buy store. The address I put is a business address and unfortunately the guys were not there. What is the next step? Is the order getting cancelled or are you going to send it? Thanks
Posts: 874
Topics: 36
Kudos: 76
Solutions: 84
Registered: ‎10-19-2017

Re: Delivery Attempt (Missed Delivery)

Hey there, Castrojos, 


If you are still needing assistance, please send us over a private message with your order number, phone number, full name, and email. We would be happy to take a look at this with you. 


To send a private message, simply select the darker colored box to the far right of my signature below. 



Faith|Senior Social Media Specialist | Best Buy® Corporate
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