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Posts: 1
Registered: ‎04-23-2020

Delivered to wrong address! What now?

My address of record is correct but package was delivered to a “church” 4 doors down.
UPS said a claim needed to be filed by Best Buy as the sender, not me the receiver
Posts: 972
Topics: 43
Kudos: 183
Solutions: 35
Registered: ‎11-23-2018

Re: Delivered to wrong address! What now?

Hello, Audacitychick, and welcome to our online community!

Thank you for reaching out to us through the Forums. As you can tell, we are a little backed up on inquiries, and I apologize for this delayed response. Regardless, we want to make sure you receive the support you've been searching for with your delivery.


I hate to hear your package was delivered to a different address. If you're still looking for assistance with this, please send me a Private Message including your full name, email, phone number, and order number. You can find the blue option to mesage me to the right of my name, below.


Happy to help,

Allison|Social Media Specialist | Best Buy® Corporate
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