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New Member
Posts: 2
Registered: ‎03-13-2018

Delivered but not received

My order was delivered yesterday 03/12/2018 after a delay, but I haven’t received the package.
Posts: 4,411
Topics: 26
Kudos: 373
Solutions: 239
Registered: ‎12-23-2016

Re: Delivered but not received

Hello Destiniem,


Welcome to the Best Buy Community forums.  I’m sorry to hear that your order wasn’t delivered as expected. I know how frustrating it can be when tracking information doesn’t match up with what it really happening.


I’d like to take a look into this to see if we can locate that package. What I’d need you to do is send me a private message by using the link in my signature below this post with some order details. Please send along your order number, phone number, and address.


Once I have all of that information I’ll take a look and see if we can help you out.


Thank you,  

Kyle R|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎03-13-2018

Re: Delivered but not received

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