04-24-2020 11:00 AM
05-06-2020 05:57 PM
Hello, Ktorres19, and welcome to our online community!
Thank you for reaching out to us through the Forums for support. As you can tell, we are a little backed up on inquiries, and I apologize for this delayed response. Regardless, we want to make sure your shipping delay situation has been addressed.
While we do our best to ensure that orders are fulfilled in a timely manner, sometimes we miss the mark. I hate to hear this was the case with your laptop order, and I'd like the chance to review your purchase and account.
Please send me a Private Message including your full name, email, phone number, and order number to start. You can find the blue option to message me to the right of my name, below.
Happy to help,