BestBuy.com

[Fhaniff111]

This is the first time I have ordered anything from BestBuy in some time. Honestly it has been a disappointment, my order was placed on the 5th, was scheduled to be at my house today, but was never even packaged and I wasn't notified until the last minute. I ordered a piece I needed for my computer, which I needed before this weekend. 

Now it says it might not reach me until September 23rd? With no options given to me. Just crazy

[AlbynAnn-BBY Social Media Specialist · Accepted solution]

Hi, Fhaniff111.

Thank you for reaching out to us. I understand how important it is to receive the order on the day that you were promised. I'd really like to see if I can help you with this. To get started, can you please send me a private message me with your full name, phone number on the order, and your email and I will be happy to see what we can do to get this issue resolved for you today.

Best Regards,

[Fhaniff111]

Sent a private message yesterday and still haven’t heard back, any updates or?

[Kadian-BBY · Accepted solution]

Hello Fhaniff111. I've received your private message and will be responding shortly.