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New Member
Posts: 2
Registered: ‎04-03-2020

Delayed item, never shipped out!! Please reply

[ Edited ]

My order {removed per forum guidelines} was scheduled to be delivered on 3/31, but I am still waiting for it. I checked the tracking info this morning and it finally had the update, showing the item hasn’t been picked up by USPS yet (“Pre-Shipment Info Sent to USPS, USPS Awaiting Item”). It's just been so long and I would like to cancel this order due to the delay in shipment and get my item somewhere else. I couldn't get in touch with BB customer service on the phone or the virtual chat, never imaged BB's customer service has become this bad. BB used to be my go-to place. Now I just wanted to cancel this order. Thank you!

New Member
Posts: 2
Registered: ‎04-03-2020

Re: Delayed item, never shipped out!! Please reply

Could someone help with the situation? The status is not getting an update for so long.