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New Member
Posts: 2
Registered: ‎08-01-2022

Delayed Shipping

I paid for expedite shipping was said to arrive tomorrow but now it’s saying delayed and will be delivered on Wednesday. If I had known that I would have not paid the expedite and got free shipping as this was a free shipping day… Can I get my money back for shipping that did not arrive on time.
Posts: 156
Topics: 2
Kudos: 17
Solutions: 7
Registered: ‎11-03-2020

Re: Delayed Shipping

Hello, Cortez1323!


Welcome to the Best Buy Forums!


We appreciate you reaching out regarding your delayed order and sincerely apologize for this shipping experience. It's not the type of experience we want our customers to have. I completely agree items should arrive on the dates offered, especially when you are paying for it. That said, I would love to assist and see what's possible. Can you please send over a private message with your full name. phone number, email address and order number? You can click on "Private Message" next to my signature. 


Thank you,



Alex|Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or

Posts: 1,100
Topics: 66
Kudos: 141
Solutions: 64
Registered: ‎07-23-2018

Re: Delayed Shipping

This topic has been moved to its own thread under the board for further review.

New Member
Posts: 2
Registered: ‎08-01-2022

Re: Delayed Shipping

I would get with Alex. That responded to my post he was very useful. But I understand your frustration. I a going on a trip tomorrow so I needed it deliverer today. As I won’t be able to receive my package tomorrow. I will be gone for a week and hopefully it doesn’t get stolen