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Posts: 3
Registered: ‎03-30-2019

Delayed Shipping when I paid for faster shipping

I recently made an online purchase the other day and I paid for it to be delivered today, I got an email around noon today that it was delayed until tomorrow, seeing as I paid for an earlier delivery date and it wasn't delivered, is it possible to get a refund on the price that I paid for the package to get here sooner?
Posts: 436
Topics: 34
Kudos: 100
Solutions: 30
Registered: ‎10-03-2017

Re: Delayed Shipping when I paid for faster shipping

Hello there, extrawishes!


Welcome back to our community! There's nothing more disappointing than having a package get delayed when you had originally expected it to arrive today. 


I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:

  • Your full name
  • Your phone number
  • Your email address
  • Your order number

To send me a private message, please click the button labeled "Private Message" in my signature below.



Vince|Social Media Specialist | Best Buy® Corporate
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