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Posts: 1
Registered: ‎03-27-2019

Delayed Shipping - Can I have an estimate?


So I ordered a gaming PC March 7th and the date it was supposed to be delivered was March 22nd. Obviously, it was delayed and the automated message was sent out. Is there any way I could get an estimate of when it would be coming in? The hardest part of the delay is having no idea when the package is on its way.


Posts: 403
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Registered: ‎07-23-2018

Re: Delayed Shipping - Can I have an estimate?

Hi there, Justinrock05.


Welcome to the Best Buy Forums. I’m glad you’ve joined the community. This is a great place for our customers to learn about the products and services we offer, as well as interact with the moderators for questions or concerns. When you have the time, feel free to browse the boards and add value where you see fit.


I’m sure you are anxious to receive your new gaming PC, and a delay is never ideal. This may be a special-order item, and often those are shipped directly from the vendor. Although this may prevent us from being able to give a specific date you can expect your order to arrive, we would be happy to see if we have any additional details we may be able to provide on your shipment.


At your convenience, please send us a private message by clicking the blue button next to my name below. Be sure to include your full name, email address, telephone, and order number. Once we have the purchase verified, we can go from there.


We look forward to working with you.

Sarah|Social Media Specialist | Best Buy® Corporate
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