BestBuy.com

[Jmurph]

I ordered a lens for my camera on 8/29/22. Shipping showed an expected arrival date for 9/3/22. On 8/31/22, it showed that a label was created and usps was awaiting my item. Nothing has changed since that update. It has been two weeks. I was really looking forward to getting this lens and there has been absolutely no follow through or follow up from Best Buy, and I’m pretty disappointed by it. I have no idea who to contact about this.

[JacobW-BBY]

Hey there, Jmurph, 

Thanks for joining our community forums. I regret to hear that you had an issue with one of your orders, and I can understand how frustrating that may be. Were you able to get any help with this issue? If not, I would love to assist further. Can you please send me a private message with your full name, telephone number, email address, and order number? I look forward to speaking with you soon.