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New Member
Posts: 1
Registered: ‎09-12-2022

Delayed Order

I ordered a lens for my camera on 8/29/22. Shipping showed an expected arrival date for 9/3/22. On 8/31/22, it showed that a label was created and usps was awaiting my item. Nothing has changed since that update. It has been two weeks. I was really looking forward to getting this lens and there has been absolutely no follow through or follow up from Best Buy, and I’m pretty disappointed by it. I have no idea who to contact about this.
Social Media Specialist
Posts: 111
Registered: ‎10-19-2020

Re: Delayed Order

Hey there, Jmurph, 


Thanks for joining our community forums. I regret to hear that you had an issue with one of your orders, and I can understand how frustrating that may be. Were you able to get any help with this issue? If not, I would love to assist further. Can you please send me a private message with your full name, telephone number, email address, and order number? I look forward to speaking with you soon.

Jacob W|Senior Social Media Specialist | Best Buy® Corporate
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