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Posts: 1
Registered: ‎02-02-2022

Delayed Order

Good Morning,


I am trying to determine whether an order will eventually be delivered. The order was placed on November 25, 2021 and tracking indicates that it has been delayed since December 12, 2021. No further information is available on line. Therefore, if the items are unlikely to be delivered and remain in limbo, how do I proceed in requesting that my credit card be credited?


Kind regards


Posts: 11,642
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Registered: ‎09-29-2008

Re: Delayed Order

Hey, APmacias96,


Thanks for taking the time to connect with us here on our forum, and given you placed this order back in November of last year I can understand you being concerned over not receiving it yet. I would love to look into this for you. Can you send me a private message with your name, email address, phone number, and order number? To send me a private message simply click on the message button in my signature.



Allan|Senior Social Media Specialist | Best Buy® Corporate
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