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Posts: 1
Registered: ‎04-15-2020

Delayed Order

Ordered an Oculus Quest on 4/8, said it would be available 4/15 for pickup but got delayed until 4/22. Was somewhat time-sensitive and I hoped I would recieve it on time. Was it a manufacturer delay?

I understand that VR sets are in high demand right now, but I hope that I did not purchase a product that wasn't and wont be in stock. Not too great of an experience for my first purchase at Best Buy.

Posts: 4,882
Topics: 147
Kudos: 368
Solutions: 223
Registered: ‎08-21-2017

Re: Delayed Order

Hello, thelemoncake,


Welcome to our community forums. We are working with all of our vendors and shipping partners to help make sure we get your order to you as quickly as possible. With that said, there may be some delays due to the large volume of orders and shipments being processed.


Have you been able to get an update on your order? If not, please let us know and we'll be happy to see how we can help.

AndrewB|Social Media Specialist | Best Buy® Corporate
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