05-14-2019 12:08 PM
Welcome to our forums, Trod,
No matter the item, there are few things more disappointing than discovering your order will be arriving later than originally anticipated.
While we try to make sure any orders are shipped to our customers as soon as possible, there are instances where this process may take a bit longer than expected. While I can’t guarantee I’ll be able to provide any additional information beyond what you may have received in your email notifying you the order has been delayed, I would like to look into your order further, and offer any additional information I can.
For me to locate your order, I’ll ask that you send me a private message with the following pieces of information:
This should be enough information for me to begin my research. To send me this information privately, be sure to use the blue “Private Message” button in my signature.
Looking forward to hearing from you,