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New Member
Posts: 2
Registered: ‎05-06-2021

Damaged blu-ray shipping

[ Edited ]

Warning to people ordering blu-rays from best buy. Normally I would pick up from my local store but my local stores don't seem to have these ones that I ordered since Best buy has been shrinking the media sections.

 

Best buy, you really need to change your blu-ray packaging for shipping. 

 

I returned these, but afraid to re-order. Also had two more blu-rays ordered as part of this order that have not been delivered yet. I really hope these come not damaged.

 

 

 

 

New Member
Posts: 2
Registered: ‎05-06-2021

Re: Damaged blu-ray shipping

[ Edited ]

Pics of Damage

 

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Posts: 1,516
Topics: 68
Kudos: 280
Solutions: 66
Registered: ‎11-23-2018

Re: Damaged blu-ray shipping

Hello, hokiemark, and welcome to our online community!

 

Thank you for joining our forum and posting for support, although I hate to hear your Blu-ray purchases arrived damaged. That's never what we want for our customers. We appreciate you sharing your experience here and hope you have a better ordering experience with us in the future.

 

I'd also like to share our Return & Exchange Policy, which calls out that unopened entertainment products including movies can only be exchanged for an identical item. We cannot accept the return or exchange of an opened entertainment product.

 

If you have any additional questions or concerns please let me know through private message. You can find the blue option to message me to the right of my name below.

 

Regards,

Allison|Social Media Specialist | Best Buy® Corporate
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