03-22-2020 11:57 AM
04-01-2020 05:35 PM
Welcome to the Best Buy Forums. Thanks for making your first post.
When I order something brand new, I also expect it to show up in pristine condition. I'm sorry for any damage that may have occurred while the refrigerator was in transit. I would be happy to review this with you, and advise you on any next steps that may be available. I will be sending you a Private Message requesting some information to get started. When you have the time, please respond to me there.