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Registered: ‎11-19-2019

DVD order in September is Delayed

[ Edited ]

I ordered National Lampoon's Christmas Vacation Blue Ray Steelbook back in September. My order status still shows delayed, order number {removed per forum guidelines}. I see there is now an option  to purchase this item and pick it up in store, 

however my order still has not shipped. Please provide an update on this order and if I am able to pick it up in the store,  I will.  I would to like to get my order, I don't understand why is shows available to pick up in store online, but my order has not been shipped.  Thank you

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Registered: ‎10-10-2012

Re: DVD order in September is Delayed

Hello there, djmax5721,


National Lampoon’s Christmas Vacation is a terrific all-around comedy, but it’s especially funny to watch during the Holidays, and is one of my favorite holiday movies!  I find myself quoting lines from it constantly!  I’m guessing you feel the same way having ordered it from us, and I can understand wondering what is going on with it being on order since September.


I’d be happy to see what I can find out on this order, and to see what options we have available, but I’ll need some additional information from you first.  Please send me a private message with your full name, email address, and phone number, so that I can take a look.  You can send me a private message by logging into the forums and clicking on the blue button across from my name.


Hopefully we can get this resolved for you so you can enjoy the movie!

Bill|Senior Social Media Specialist | Best Buy® Corporate
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