11-13-2019 01:07 PM
11-13-2019 07:06 PM
What did you need to accomplish out of this whole issue you're facing?
Did you see part of your order cancelled when you logged into your account or what is going on?
11-14-2019 05:56 PM
Hi, Fabriciofsm,
Welcome to Best Buy’s online community. This is generally the time of the year where I am on the lookout for good deals, and when my order ships, I make sure to keep a close eye on the tracking information. That is why I can understand the confusion you must have had when your order didn’t arrive.
I would be happy to check the status of your order. To review your order, can you send us a private message with the following:
To send me a private message, log into the forum, and send select the ‘Private Message’ option from my signature.
Thank you,
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