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New Member
Posts: 1
Registered: ‎11-29-2022

Customer Service lines are Busy and Order not delivered

I ordered something on black friday and it was marked delivered by the shipping company OnTrac. I did not recieve the package. I am hoping that they can just send me a another one and work it out with the shipping company but I can't even get ahold of anyone to resolve this.

Posts: 167
Topics: 1
Kudos: 25
Solutions: 14
Registered: ‎08-05-2019

Re: Customer Service lines are Busy and Order not delivered

Hey there, no1funnymon,

 

Thanks for reaching out and welcome to our Forum! Walking out to an empty doorstep is not okay and I too would be looking for some help.

 

Let’s take a closer look into this. To start, please send me a private message with your full name, phone number, email and order number.

Jack|Social Media Specialist | Best Buy® Corporate
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