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Posts: 1
Registered: ‎10-16-2019
Accepted Solution

Customer Service does not answer

My package was marked as delived Monday, October 14th and I havent recieved anything and my security cameras show not attempted deliveries either!!! I tried calling customer service multiple times (about 8) and the line only rings. I cant seem to find an online chat option or email for customer service!
Posts: 451
Topics: 24
Kudos: 88
Solutions: 30
Registered: ‎02-08-2019

Re: Customer Service does not answer

Hey, zenaidaperez117,


Thanks for reaching out to us on the forums, you've come to the right place! I'd be happy to assist and see what is going on with that package. Please send us a private message by clicking the button in my signature below, including the following:


Your full name

Email address

Phone number

Order number




Meg|Social Media Specialist | Best Buy® Corporate
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