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Posts: 9,121
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Registered: ‎11-10-2008

Curbside pickup praise for Best Buy Union City CA

I know Best Buy must be getting a lot of flack about orders and stuff but I wanted to beg to differ. With the shelter in place I have been buying a lot of ESD games on Steam and bought an external HDD.


Had chose the curbside pickup option and followed the directions in the Best Buy app to let them know I was there. In less than a minute an employee came out and brought me my item!


I was shocked of how quick this was but also appreciate what Best Buy is doing for us to get the item and keep us safe at the same time.


So please send my thanks to the store, you guys are doing a great service curbside pickup.

***Please keep in mind that I am not employed by Best Buy and are just a regular forums Super User and an everyday shopper like you. If you find my posting helpful, please add kudos to it. Remember to mark answered questions as solved if something helped you to speed up the answer queue for other customers***
Posts: 972
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Registered: ‎11-23-2018

Re: Curbside pickup praise for Best Buy Union City CA

Hello again, hockeycanuckjc!


Thanks for reaching out to us here with your positive Curbside Pickup experience. It definitely makes us happy to read about great interactions our customers have with their local store. While we hold employee and customer safety as a priority, we also know how important it is to have everything you need at home during these unprecedented times. 


I'd be glad to pass your compliment along to the store, as I'm sure they'd also appreciate the positive feedback! Can you please send me a Private Message including the date and time you visited the store, and any employee names you may have caught?


All the best,

Allison|Social Media Specialist | Best Buy® Corporate
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