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Posts: 5
Registered: ‎07-18-2018

My cell trade in order I placed Friday said in stock and ready for pickup Saturday morning

My cell trade in order I placed Friday said in stock and ready for pickup Saturday morning. I waited all day Saturday and chat rep keep telling it will for sure be ready in 1-2 hours, I waited outside bestbuy and waited at home all day. Saturday evening rep said Sunday morning for sure. I waited until Sunday and still no wireless cell phone order ready for pickup, I hope someone can help rather than chat rep keep telling me wait another hour

Posts: 10,229
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Solutions: 323
Registered: ‎11-10-2008

Re: My cell trade in order I placed Friday said in stock and ready for pickup Saturday morning

Most orders are ready in 1 to 2 hours but sometimes there can be complications that get in the way. You should receive communication from Best Buy in this case if an order won't make it for pickup in time.

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