05-04-2019 07:14 AM
A couple of months ago I purchased two phone bundles that came with $40 Cricket Wireless refill cards. When attempting to redeem the cards it says "There was an error validating your refill card." Why aren't these refill cards working? Is there a way to determine if Best Buy properly activated them before they were sent?
05-04-2019 02:40 PM
Hello again, AnnDW,
Thank you for visiting us here again on our forums. I know how important it is to have a working phone so I can certainly understand your frustration to see that these cards were not activated. I would be happy to take a deeper look in to this to see what's going on. Can you please send me a private message with a bit more information? I will need to verify your:
Date of purchase
To send me a private message please use the button at the bottom of my post. I look forward to your response.