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New Member
Posts: 1
Registered: ‎10-27-2020

Credit card used withou my permission

Hi,

 

My credit card was used to purchased thing on bestbuy.com. But I am outside of US, and I am not able to register on bestbuy.com. And I could not find any support email to contact bestbuy staffs.

How could I stop the trade and get my money back? Thank you.

Posts: 11,663
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Registered: ‎11-10-2008

Re: Credit card used withou my permission

Immediately file a fraud claim with your bank and contact local police to file a report. This will help get things sped up. The longer you wait the lesser effective it is to file the fraud.

 

BBY will work with the local police department to co-operate with the investigation. 

Former Best Buy Super User Community Veteran since 2008. Please note due to the forum closings, I will no longer be answering posts on these forums. Please visit https://www.bestbuy.com/support for support or dial 1-888-BEST-BUY for further assistance.