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Posts: 1
Registered: ‎04-27-2021

Contacting someone about possible billing exploit

Hello, I've been trying in vain to find someone to relay information to about a possible exploit in Best Buy's billing system. I do not wish to post this information publicly as people would be taking advantage of it. The information was provided to me by a customer support representative, so contacting customer support about it doesn't seem logical.  It's also likely outside the scope of what customer support would normally deal with. Any help would be appreciated so I don't have to keep scouring the Internet trying to find an appropriate method of contact for this.

Posts: 2,953
Topics: 36
Kudos: 99
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Registered: ‎10-19-2017

Re: Contacting someone about possible billing exploit

Hello, melioo,


Welcome to the Best Buy Community Forums!


I appreciate you taking the time to write us regarding this situation. I would be reaching out to someone as well if I had questions. I am here to help where I can. First, I am going to need some more details from you.


Please, send me a private message by clicking on the blue "Private Message" button next to my signature with the details of this situation, along with your full name, phone number, and e-mail address. I look forward to hearing back from you.



Deysha|Social Media Specialist | Best Buy® Corporate
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