10-18-2019 01:12 PM
Thanks for connecting here on the Best Buy Forums again! Welcome back!
A missing order would certainly cause my heart top drop as well, so I’d be happy to see what we can do to assist here. Please send me a private message by clicking on the blue button in my signature below to get started. Be sure to include your full name, email, phone number, and order number so I can take a look.