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New Member
Posts: 1
Registered: ‎05-30-2019
Accepted Solution

Complaint re MarketPlace vendor "Roasted Canuck"

Re: MarketPlace vendor "RoastedCanuck"


After receiving an order for a specific cable, this "vendor" turned around and went on Amazon, found a very cheap cable (not the one originally ordered*), ordered it and had Amazon ship it to me. On the Best Buy website, the vendor specified the tracking number provided by Amazon (the package was shipped by Amazon to me).


*and this was not a mistake --- Amazon doesn't carry the specific cable that I ordered from this MarketPlace vendor.



If you look at this vendor's reviews, you will see that this vendor has a history of sending the "wrong" item.


I paid this vendor $23 for the item I ordered, but the vendor ordered cheap $7 substitute item (verified by Amazon) and had Amazon ship it to me (verified by Canada Post). 


You can call this want you want but I call it fraud. As it turns out, I never received the $7 cable that was sent to me. So hopefully, I will be able to get my money refunded from this fraudster.


Further, if Best Buy does not ban this MarketPlace vendor from selling on, I will never order anything from a MarketPlace vendor again.


Thank you.

Best Buy Employee
Posts: 2,050
Registered: ‎01-09-2015

Re: Complaint re MarketPlace vendor "Roasted Canuck"

You’ll want to reach out to Best Buy Canada at and click on the link for “contact us”. These forums handle traffic for Best Buy locations within the US.
I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***