11-03-2021 07:03 AM
11-03-2021 08:13 AM
I agree it should not work that way.
But I bet what messed it up was making the change to pay extra for the shipping. That may have altered the metric to dump the lease and go full on charge, possibly since the full price had gone higher.
However, I would think that they would have declined the charge if you didn't have sufficient funds in your bank account to cover the $1319.65
11-03-2021 10:03 AM
11-04-2021 01:57 PM
Thanks for your message and question about your recent order where you used Progressive Leasing. I hear that you believe you may have been double charged. That does sound very strange, so I'm glad you reached out.
Generally speaking, payment issues or questions about billing for Progressive Leasing orders should be directed to (877) 898-1970, but before you reach out to them, I'd like to take a look at your order from my end so I can review any credit card charges from the initial order payment. Sometimes payment authorization on a credit card may initially look like a charge before they drop, so it's possible that could be what you're seeing if both progressive leasing and a credit card were entered on your order initially. To allow me to review your order, please private message with your full name, phone number, email address, and order number (if available).