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Posts: 1
Registered: ‎04-17-2020

Change shipping address to online order

I recently purchased items online. However, the stored address is my previous address.

 

I need to change to our current address immediately.

I have tried calling, texting, but no answer.

 

Can you help?

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Posts: 687
Topics: 28
Kudos: 122
Solutions: 28
Registered: ‎11-23-2018

Re: Change shipping address to online order

Hello, GregWood, and welcome to our online community!

 

Thank you for reaching out to us through the Forums for support. As you can tell, we are a little backed up on inquiries and I apologize for this delayed response. Regardless, we want to make sure everythig has been sorted out with your order since you placed it.
 

I hate to hear your old address was selected for shipping, and I'm wondering if you've received the support with this that you were looking for? If you have further questions or concerns, please send me a Private Message including your full name, email, phone number, order number, and where the situation currently stands. You can find the blue option to message me to the right of my name, below.

 

All the best,

Allison|Social Media Specialist | Best Buy® Corporate
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