05-28-2019 08:18 AM
05-28-2019 08:57 AM
I hope you are enjoying your day so far. We appreciate you connecting with us here on the Best Buy Forums. Welcome to the community! This is a great place to come when you have questions or concerns, and our team is always happy to offer our assistance. It sounds like you’ve been receiving some unexpected updates on your order, so we can certainly look into that for you.
I noticed you had already send a private message. We will be replying there shortly, as there are a few details we will need to verify before we can access your order. Please keep an eye on your inbox for a message from us soon, and we can continue to work together there.