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Posts: 1
Registered: ‎04-25-2020

Cell phone: How to tell if Bestbuy sent an openbox model?

When bestbuy sells openbox Samsung cell phones, do you know it is openbox?...or will it look sealed as if from manufacturer?

I ask because I ordered a phone the other day from bestbuy, it appeared new, however when examining the seal more closely, it was not.  Phone looks OK and works but did not have plastic on it like all other new ones do (we bought two, and the other was obviously new).


Anyway, called BB support and they are shipping new one....I want to be sure it is not a refurbished or openbox model.  Would there be some way to be sure?

This is for a Samsung Galaxy S20+