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New Member
Posts: 1
Registered: ‎12-05-2019

Cannot refuse a delivery

So I tried to refuse a delivery for an online order. I called fedex and they said I need Best Buy's authorization. So, I called Best Buy's customer support twice and both of the rep didn't even know the term "refuse the delivery". If you guys can't perform such service why bother put it on your return and exchange term...

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Contributor
Posts: 474
Registered: ‎09-03-2018

Re: Cannot refuse a delivery

Why are you wanting to refuse delivery?