05-28-2019 11:40 PM
05-29-2019 10:37 AM
Good morning, joelclark1991,
Thanks for reaching out! You’ve done some great trouble shooting on this issue, so I’m disappointed you’re still not receiving the verification email as expected. That certainly would be frustrating, so I’d love to look at this more closely from my end to see what I can do to assist in getting this straightened out.
So I can get started, I’ll need a little bit of information from you. Please send your full name, phone number, email address, and your My Best Buy member ID that you confirmed with the lookup tool. To keep your information secure, you should be able to select the “private message” option from my signature when you are signed in to the forum. I look forward to hearing back!