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New Member
Posts: 1
Registered: ‎12-04-2019

Cannot receive an email to reset my password, or log in to view my digital delivery.

I am attempting to log in to my Best Buy account but I have apparently forgotten my password. When I try to send the reset password email, it is nowhere to be found. I have tried about 15 times and have now given up. I cannot talk to a person when I call customer support for help either. 


I just want to view my digital library to see if I have gotten my digital download code sicne it has been a few days since I purchsed. I paid through PayPal and the money has been taken from my bank account. I have not received an email with the code or anything.


Getting very frustrated, please help.