11-16-2019 09:30 AM
I am having issues accessing all the features on my Bestbuy account. I get to where they want to send a verification code, but the code is being sent to an email I havent used in 10 years. Can someone in suuport help me get this fixed?
Solved! Go to Solution.
11-19-2019 01:40 PM
Welcome to the forum, and thank you for connecting with us regarding your trouble receiving a verification code! Occasionally, you may be asked to verify your identity to help keep your account secure. This is usually a simple process, but can be complicated if you no longer have access to the email on file. While I know how important it is to keep your information updated, I also know how tedious it can be, and would be lying if I said I don't have a few outdated accounts myself. I would be delighted to see how I can help with this, so please keep an eye on your inbox in the top right corner of the page for my private message.
11-24-2019 12:26 PM