01-22-2019 09:52 AM
I get an error when I click the download button for the software I purchased.. "An error occurred while processing your request.
This happens in any browser and on different computers. How can I get this fixed?
01-22-2019 12:10 PM
Welcome to the Best Buy Forums!
I appreciate you reaching out to us regarding your software download issue. Thank you for choosing us for your software purchases!
I am more than happy to look into this for you. In order to better assist you, I am going to need some more details from you. Please, private message me with your order number, full name, phone number, and e-mail address connected to your BestBuy.com account. To send it, click on the blue button next to my signature.
I look forward to hearing from you.