Add Product

Search Results:

New Member
Posts: 1
Registered: ‎12-25-2021
Accepted Solution

Cannot create an account

I purchased a geek squad warranty with  a new samsung tv which I need to activate as the tv was broken out of the box. I try to create an account using my email and it says I need to review my information and try again, the information is correct. I then try to check if I already have an account using forgot password and when I enter my email it says I do not have an account.


Please let me make an account.

Posts: 439
Topics: 9
Kudos: 47
Solutions: 22
Registered: ‎11-23-2018

Re: Cannot create an account

Greetings, aanctil26,


Thank you for creating a profile here on the Best Buy Forums. Welcome to this great platform! I can absolutely see where you are coming from here, as I would be looking for some support if I was unable to create an account as well. First, please check if you are using a VPN, non-English internet browser, ad-blocker, or cookie-blocker, as these can sometime cause issues.


If you are still having trouble after doing so, please send me a private message with your full name, email, and phone number so I can take a look.

Quinton|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!