03-06-2019 01:57 AM
03-06-2019 11:13 AM
Hi there, M01_,
It sounds like your order may have been placed for shipping. If that is the case, you can see our Return & Exchange Promise here.
If it was for store pickup, we may be able to assist in cancelling and would just need you to send us a private message with your order number, phone number, full name, and email.
To send a private message, simply select the blue box next to my signature labeled Private Message.