Cancelled order but gift cards were not refunded

concac · ‎11-07-2022

Hi

I cancelled an order where I used 2 $100 dollar physical gift cards.

I have not yet received my gift card refund.

Can anyone assist?

Thanks

Alex-BBY · ‎11-03-2020

Hello,

Welcome to the Best Buy Forums! We appreciate you reaching out and bringing this to our attention. I understand how important a refund is to make the next purchase, that said, I would love to assist and see what's possible. Can you please send over a private message with your full name, phone number, email address and order number? You can click on "Private Message" next to my signature.

Kind regards,

Alex|Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support

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Cancelled order but gift cards were not refunded

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