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Posts: 1
Registered: ‎11-07-2022

Cancelled order but gift cards were not refunded



I cancelled an order where I used 2 $100 dollar physical gift cards. 


I have not yet received my gift card refund. 


Can anyone assist?



Posts: 156
Topics: 2
Kudos: 17
Solutions: 7
Registered: ‎11-03-2020

Re: Cancelled order but gift cards were not refunded



Welcome to the Best Buy Forums! We appreciate you reaching out and bringing this to our attention. I understand how important a refund is to make the next purchase, that said, I would love to assist and see what's possible. Can you please send over a private message with your full name, phone number, email address and order number? You can click on "Private Message" next to my signature.


Kind regards,

Alex|Social Media Specialist | Best Buy® Corporate
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