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Posts: 1
Registered: ‎07-30-2019

Cancelled Pre-order

I recently cancelled a pre-order, so I could change it to shipping, after canceling it I was not refunded the gift cards I used.
Posts: 278
Topics: 12
Kudos: 49
Solutions: 18
Registered: ‎02-08-2019

Re: Cancelled Pre-order

Hey there, Confesspony,


Thanks for reaching out to us here about your refund, and for joining us here on the Best Buy Forums! Welcome to the community! 


Please send me a private message with the following:


Your full name

Email address

Phone number

Order number for cancelled order


Looking forward to hearing from you,


Meg|Social Media Specialist | Best Buy® Corporate
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