11-30-2022 05:52 AM
11-30-2022 03:12 PM
Hi, iPure,
Welcome to our Best Buy Community Forums.
Anticipating a refund for an item you didn't receive can be frustrating this time of year. Therefore, I can understand the need to reach out to us on this platform. Credit and debit card refund processing times can vary depending on payment method and financial institution. This means that it may take up to one full billing cycle for the return to reflect on your account. For details about common time frames can be found on our website under Refund method and timing. If you would like me to look into the specifics of your order, please send a private message that includes your full name, phone number, email address, and order number. You can provide a private message by simply clicking the button to the right of my signature.
Sincerely,
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