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Posts: 4
Registered: ‎10-27-2010

Cancelled Order - Frustration

I just got an email that my order was cancelled on a Deal of the Day item because it was no longer available.


However, if I navigate to the item, it shows as still available but at a higher price that yesterday's Deal of the Day.


It seems a little shady and I won't pay the current price for the item, it was an impulse buy that I only made due to the great deal that was advertised.


Is there anyone who can remedy this? 

Posts: 18,077
Topics: 2,978
Kudos: 648
Solutions: 489
Registered: ‎09-29-2008

Re: Cancelled Order - Frustration




Welcome back to our community. I shop a lot online and truly dislike when one of my orders is cancelled. I regret that your having to cope with this situation.


I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll get started:


  • Your full name
  • Your telephone number
  • Your email address
  • Your cancelled order number


To send me a private message, please click the button labeled "Private Message" in my signature below. 


I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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